Satisfy your hunger to sell online!

SpoonFeeder Auction Software

Pre Sales FAQ
PS Q1: I live outside the USA or my products are located outside the USA. Can I use Spoonfeeder?

PS Q2: How can I obtain support when I am in another time zone?

PS Q3: How can I contact customer support?

PS Q4: What do I get on the free trial license?

PS Q5: I am so busy! I do not know if selling on eBay is for me, what do you suggest?

PS Q6: I do not know much about digital photography or photo hosting. Can you help with my photos?

PS Q7: Where do I go to sign up?

PS Q8: What makes SpoonFeeder different than other listing tools?

PS Q9: What is the cost to use SpoonFeeder?

PS Q10: I have finished my 30-day trial and want to purchase the software. What do I do next?

PS Q11: I have downloaded and installed the SpoonFeeder program but I can't seem to do anything and some of the functions are
           grayed out or don't work. What is the problem?

PS Q12: I am ready to purchase a Standard, Full or Premium license but would like to learn more aobut the listing program first.
           Is that possible?

PS Q13: I want to list on other auction sites or my private website, can I use Spoonfeeder?

PS Q14: Will I save money on photo fees using SpoonFeeder?

PS Q15: Can I use my own template with SpoonFeeder?

PS Q16: Can I use SpoonFeeder with my Mac?

New User FAQ
NU Q1: I have signed up, now what happens?

NU Q2 I completed the general set-up, now what do I do next?

NU Q3: Why should I join the users group?

NU Q4: What is an SMTP mail server and how do I set mine up in SpoonFeeder?

NU Q5: I have created a listing for an item I want to sell but when I go to submit it, none of the selling sites can be selected.
           What did I do wrong?

NU Q6: I had trouble creating a listing for my item or posting it to the selling site because I could not locate the correct or
           appropriate category in the SpoonFeeder category tree. How can I list my item into the appropriate or recently added
           or updated category?

NU Q7: I am unable to use the FTP functions of the software. For example, when I go into Setup and try to test the SpoonFeeder
           FTP, the software locks up and stops responding, and I cannot successfully upload any pictures to the SpoonFeeder
           server. What is wrong?

NU Q8: When trying to save a new auction listing I just created, I get an error message that says "I/O ERROR 105" or "File
           Access Denied". How can I save my new listing?

NU Q9: When attempting to download a version update using the AutoUpdate Feature, it looks as if nothing is happening.

NU Q10: I want to update or change my user information or SpoonFeeder email.

NU Q11: I would like to create listings in the "design view" Where is that in Spoonfeeder?

NU Q12: How do I put a specific picture in the middle of my listing?

NU Q13: How do I start a default starter listing.

NU Q14: How do I decide how much support to pay for?

Trouble Shooting FAQ
TS Q1: I have downloaded and installed the SpoonFeeder program but I can't seem to do anything yet and some of the functions
           are grayed out or don’t work. What is the problem?

TS Q2: There is a field I must fill in the setup asking for my SMTP mail server. What is an SMTP mail server?

TS Q3: I created a listing of an item I want to sell but when I go to submit it, none of the selling sites can be selected. What did I
           do wrong?

TS Q4: I had trouble creating a listing for my item or posting it to the selling site because I could not locate the correct or
           appropriate category in the SpoonFeeder category tree. How can I list my item into the appropriate or recently added
           or updated category?

TS Q5: I am unable to use the FTP functions of the software. For example, when I go into Setup and try to test the SpoonFeeder
           FTP, the software locks up and stops responding, and I cannot successfully upload any pictures to the SpoonFeeder
           server. What is wrong?

TS Q6: When trying to save a new auction listing I just created, I get an error message that says "I/O ERROR 105" or "File
           Access Denied". How can I save my new listing?

TS Q7: When attempting to download a version update using the AutoUpdate Feature, it looks as if nothing is happening.

TS Q8: When I enter my web selling accounts and passwords in setup, and then go back to check them again, the number of
           asterisks ("stars") displayed has increased and it no longer corresponds to the length of my password.

TS Q9: I am getting an error message that says "Shared memory conflict $210D" (or 2104 or 2501). What is the problem and
           how can I resolve it?

TS Q10: When I try and start up SpoonFeeder I get an error message "Network Initialization Failed Drive Not Ready File
           A:/PDOXUSRS.net Directory A:/".

TS Q11: I am having difficulty with the latest download.

TS Q12: I am getting an error message that says "Shared memory conflict $210D" (or 2104 or 2501). What is the problem and
           how can I resolve it?

TS Q13: When I try and start up SpoonFeeder I get an error message "Network Initialization Failed Drive Not Ready File
           A:/PDOXUSRS.net Directory A:/".

TS Q14: I am trying to install and run SpoonFeeder on a computer running Windows 95 or an early version of Windows 98, and I
           get an error message number 2109.

Known Issues
Click here for known issues between SpoonFeeder and other software





Pre Sales FAQ

PS Q1: I live outside the USA or my products are located outside the USA. Can I use Spoonfeeder?
A1-1: Yes in both cases! Spoonfeeder supports the following eBay sites:
    We currently support the following eBay websites: eBay US. eBay US Motors, eBay UK, eBay Canada
    eBay Australia, eBay Austria, eBay Belgium (In French), eBay France, eBay Italy, eBay Germany
    eBay Belgium (In Dutch), eBay Netherlands, eBay Spain, eBay Switzerland and eBay Taiwan
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PS Q2: How can I get support when I am in another time zone?
A1-2: We offer email support to all users. To assist new customers with many Questions and the international customers we
    have set up use of the free Yahoo Instant Messenger. Our customer support works out of the office and is online as time
    permits. We work in the evenings (some limited nights) and on & off throughout the weekend. There is NO set schedule.
    Appointments are set upon request and based on availability.
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PS Q3: How can I contact customer support?
A1-3: You can call 7 days per week from 9 AM -11PM EST USA. Call 517-548-5454. When personnel are not available
    you will get a voice mail. We do not return international calls, you will have to call again, and email or best yet, use the
    Yahoo Instant Messenger! It takes just a few minutes to download The Instant Messenger from Yahoo.com
    (the bright smiley face icon). To send us an IM, go to the action tab select Send an Instant Message and type in
    Spoonfeeder_help Unlike most selling software, Spoonfeeder has added flexibility. It is a two part purchase.
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PS Q4: What do I get on the free trial license?
A1-4: You can use all of the services we offer for 30 days free. This includes the listing software as well as the tracking
    software with all of the components, open it up (the button is right inside the software to the right of the listing
    component.
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PS Q5: I am so busy! I do not know if selling on eBay is for me, what do you suggest?
A1-5: The beauty in this software is that you can work at your own pace. If you are dipping your toes in the water to see if
    you like selling or if you are downsizing this is great for you. Spoonfeeder is easy to learn! You keep it on your
    hard drive and you can work on listings whenever you have time. Then when you have a bunch, you can send them
    up to eBay at your convenience.
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PS Q6: I do not know much about digital photography or photo hosting. Can you help with my photos?
A1-6: Yes! All you do is click the browse button to add in 1 or several photos. If your photo needs to be edited, you do that
    at the same time, no need to own or use more software. Once you add in the photos we take care of the hosting for you
    FREE and unlimited!
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PS Q7: Where do I go to sign up?
A1-7: Click this link to go to the pricing and purchase pages, even if you want to get the free 30 day trial LINK HERE.
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PS Q8: What makes SpoonFeeder different than other listing tools?
A1-8: Spoonfeeder has separated the components that many sellers want to control. You can change one component
    withoutaffecting the others. We also have unlimited predefined messages in several areas of the listing tool to maximize
    your time management!
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PS Q9: What is the cost to use SpoonFeeder?
A1-9: Click here to see the pricing page.
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PS Q11: I have finished my 30-day trial and want to purchase the software. What do I do?
A1-11: A2 Our software is uniquely designed. You purchase a license that provides you with lifetime rights to use and FREE
    updates. After you choose your license, you will select your monthly subscription level. The monthly subscription
    provides you with all of the components in the post-sales tracking module. Click here for those details LINK
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PS Q12: I downloaded and installed the SpoonFeeder program but I can't seem to do anything yet and some of the functions are grayed out or don't work. What is the problem?
A1-12: You must register your name and email using our website and activate your account with the activation code we will
    send you by email. You must then enter your registration name and email and other information in the program setup so
    that it may validate you and give you full access to the features of the software.
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PS Q13: I am ready to buy my Standard, Full or Premium license but want to wait to learn the listing program first. Is that possible?
A1-13: It will be harder to get your sales records from eBay, it is easier to get started on the right foot.
    We will be happy to provide you with the support you need to learn to use the tools.
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PS Q14: I want to list on other auction sites or my private website, can I use Spoonfeeder?
A1-14: If you have a regular line of products you can develop the ads for eBay with Spoonfeeder. At this time, we only
    provide support for eBay. You can copy the HTML into other venue ads easily.
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PS Q15: Will I save money on photo fees using SpoonFeeder?
A1-15: Yes, SpoonFeeder hosts its own pictures. You can have as many as you like in the ad, and you do not have to pay
    any additional eBay fees. Our tool provides excellent photo editing features as well so it will not be necessary to use
    another photo program.
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PS Q16: Can I use my own template in SpoonFeeder?
A1-16: Yes, most of the time. Templates developed in javascript are not recommended for use with eBay. We can provide
    you the Spoonfeeder tags or refer you to someone to prepare your template for Spoonfeeder usage. You can contact
    us in advance to have your template reviewed.
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PS Q17: Can I use SpoonFeeder with my Mac?
A1-16: Yes, you will need a new Intel Mac with either Parallells or Boot Camp installed. If you do not have an Intel Mac you will
    need a Power PC Mac with Virtual PC installed. Note for all of these solutions you will need to have a version of Windows
    installed.
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New User FAQ

NU Q1: I signed up, now what happens?
A2-1: All users must go to the Spoonfeeder.com website to create a profile. After creating your profile you should look in
    your email for your activation code. If you paid for our services then you will need a license code. These are manually
    assigned. When the office is closed, contact our customer service department for assistance. Once you get your license
    code in your email, you will activate your account & you are ready to sell!
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NU Q2 I completed the general set-up, now what do I do?
A2-2 Now that you have completed the general setup process, you will need to edit the Standard Footer and the
    Buyer/Bidder email. We provide some basic information, however everyone sells different items and you want
    the information to sound like you wrote it…. So…
1) Go into setup and go to the Listing Creator Tab.
2) Open the Standard Footer. This will (when checked) appear in EVERY ad, avoiding typing in things
    over and over again.
3) Copy the information we provided you and paste it into the HTML editor.
4) To get to the HTML editor click on tools at the top and click on the HTML editor.
5) After you word it how you like it, click view and then click source. Copy that HTML and paste it into the Standard
    Footer area on the Listing Creator tab.

Next you will want to adapt the bidder/buyer messages the same way you did the Standard Footer.
1) Go into setup and go to the bidder/buyer messages tab.
2) Click the drop down box one at a time. Copy each one into the HTML editor. Make it your own.
3) After you word it how you like it, click view and then click source. Copy that HTML and paste it into the correct
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NU Q3: Why should I join the users group?
A2-3: To the right of your setup button is the button to link to our free ebay users group. SpoonFeeder does not believe in
    frequently contact its users. We post discussions of interest and announcements in our users group.
    When support is not available, there are many talented SpoonFeeder users that can be helpful.
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NU Q4: What is an SMTP mail server and how do I set mine up in SpoonFeeder?
A2-4: It is an address of the internet computer you use to handle your outbound electronic mail. Here is what you can do to
    set up your SMTP server in SpoonFeeder:If you are having difficulty with our suggestions, then you will need to contact
     your internet provider for help in setting up an "SMTP Client".
1) If you have Outlook Express, you can usually find out what your SMTP mail server is by looking in the program
    menus under "Tools", "Accounts", "Properties", "Servers", "Outgoing Mail (SMTP)
2) Most people do not check the MAPI box.
3) If you have not found your SMTP server, try the button, suggest email setup.
4) The most common SMTP ports are 587 and 25.
5) If you have to sign in for your email that means it requires authentication. Provide SpoonFeeder account name as you
    sign in and your password. This will allow SpoonFeeder to send emails from your email address instead of SpoonFeeder.com
6) You can extract this information in a similar way from other mail programs although the menus may be a bit different.
    Also, here is a list of some other common SMTP mail servers for common mail services. If you primarily use these mail
    services try the associated SMTP server setting and see if it works for you: Hotmail: mail.hotmail.com or
     smtp.hotmail.com or mx01.hotmail.com. The newest version of SpoonFeeder now features an integrated utility to
    locate a list of possible SMTP servers.
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NU Q5: I created a listing of an item I want to sell but when I go to submit it, none of the selling sites can
     be selected. What did I do wrong?
A2-5: You need to go to the "Setup" section of the program and enter your selling account information including your IDs
     and passwords on the "Web Selling Accounts" tab. (i.e. enter your eBay IDs and passwords) You may need to enter
    this information for all choices including eBay Auctions, eBay Stores, and eBay Fixed price, even if you do not
    sell using all these sites and formats. After entering this information, try exiting and restarting the program.
    This should enable you to select the site you desire when submitting your item for sale on the
    "Web Preview and submit" tab.
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NU Q6: I had trouble creating a listing for my item or posting it to the selling site because I could not locate
    the correct or appropriate category in the SpoonFeeder category tree. How can I list my item into the
    appropriate or recently added or updated category?
A2-6: SpoonFeeder maintains a databases of all known categories. Ebay is constanlt changing and adding new
    categories & item specifics. If you notice something that needs to be added, please email support@spoonfeeder.com.
1) Please update your Spoonfeeder software from our website. If your category is still not visible then:
2) In the meantime, here is a temporary work-around that will allow you to proceed with listing your item using the
    SpoonFeeder software immediately. First, obtain the appropriate category numbers you would like to list your items
    into from the auction or commerce site. (eBay's site has a listing of these category numbers at
    http://listings.ebay.com/aw/plistings/list/categories.html.
3) Manually type these numbers into the Category 1 and/or Category 2 field in the SpoonFeeder software. Although
     a description of the manually entered category may not appear, you can proceed with your listing as usual. Your listing
    will then submit and post into the appropriate category.
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NU Q7: I am unable to use the FTP functions of the software. For example, when I go into Setup and try to test
    the SpoonFeeder FTP, the software locks up and stops responding, and I cannot successfully upload any pictures to the SpoonFeeder server. What is wrong?
A2-7: Most likely you have some type of firewall set up such as Zone Alarm. You will need to reconfigure your firewall
    to allow access to the IP address of the SpoonFeeder picture hosting server, pics.SpoonFeeder.com, at
    207.148.209.18. If your firewall has the capability to block/allow only certain ports, you can allow access
    to only ports 20 & 21 (the FTP ports) of that IP address if you wish. You may alsofind it necessary to allow
     access to our registration processing server(secure.spoonfeeder.com)at 207.148.209.19. Some Firewall products also
    allow you to block/allow access by application.If this is the case, you will need to allow SpoonFeeder.exe to access
    the internet in order to beable to post your listings and upload your pictures.
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NU Q8: When trying to save a new auction listing I just created, I get an error message that says
    "I/O ERROR 105" or "File Access Denied". How can I save my new listing?
A2-8: While we are not sure what causes some users to get these errors while others do not, we have found that using
    the "Save As" command instead of "Save" will usually eliminate this problem. We are currently working on a fix that
    will be included in the next version release of the software.
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NU Q9: When attempting to download a version update using the AutoUpdate Feature, it looks as if nothing
    is happening.
A2-9: We have heard reports concerning this occurence, however we have not been able to duplicate it. It appears to
    be related to Windows XP. In most cases, the download is succeeding and the status bar is simply not being updated.
    Should this occur, please try to be patient and wait for the update to finish, or download the appropriate update from
    the SpoonFeeder website.
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NU Q10: I want to update or change my user information or SpoonFeeder email.
A2-10
1) You will need to log in to your profile on our website: www.spoonfeeder.com Change your email information in
    the appropriate slot and submit the changes.
2) If you get an error about your license code already being in use, then go back into your profile, change your
    email address information AND ERASE THE LICENSE CODE FROM IT’S BOX SO THE BOX IS BLANK.
    (It is saved already do not worry).
3) Now, submit your changes.
4) Do not forget to go into Setup (in your program on your computer) to change your email so it matches the new
    email address on our website.
5) You will also be sent a new 5 digit code to use to activate this new account. We organize our SpoonFeeder accounts
    by email, so if you change the email you are using, it is basically a new account. This does not mean you have to create
    a brand new profile, however, just alter the current profile you have existing.
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NU Q11: I would like to create listings in the “design view” Where is that in Spoonfeeder?
A2-11: Open the Spoonfeeder listing tool and click on the tools menu. The last selection is our HTML editor. After
    you create your ad, click on view and source. That is the HTML for your ad. Copy it and paste it into the
    description box.
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NU Q12: How do I put a specific picture in the middle of my ad?
A2-12: To place a picture in the middle of the description put your cursor where you want the picture to go. Then add
    the following: [@PICTURE1]. This will insert the picture in the number 1 position in that spot in your ad. If you want
    to place a different picture than picture 1, just change the number.
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NU Q13: How do I start a default starter listing.
A2-13: You have 2 ways to start a default listing file
1) Simply open the Listing Creator and do not load any saved listings you may have. Go from tab to tab and fill in
    the information that you want to be constant from listing to listing. When you have finished, use the File menu and select
    "Save Current Listing as Default Starter Listing".
2) Open the Listing Creator to an ad that you already have everything that you want in each listing. Open the file then go
    to the File menu and select "Save Current Listing as Default Starter Listing".
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NU Q14: How do I decide how much support to pay for?
A2-14: We will not charge for support that is:
 * In the first 30 days of use OR during the free trial period.
 * Additionally, we will not charge for occassional (1 contact per quarter) or questions that are limited in scope
    (take less then 5 min of staff time).
 * To be fair to all of our users, US and International, it does not matter if the question is via email, phone,
    Instant Message or Instant Message phone.
 * Additionally, we will not charge for occassional (1 contact per quarter) or questions that are limited in scope
    (take less then 5 min of staff time).
 * To be fair to all of our users, US and International, it does not matter if the question is via email, phone, Instant Message or Instant Message phone.
 * There are many users who are not only new to eBay, but computers as well. It is only fair that people who require
    more support are provided the support they need without causing an undue burden on users who require little or
    no customer support. With this in mind, here are some guidelines to deciding your level of support. Remember:
    We provide a substantial discount for buying support with your software.

Do you: want 1-1 and step by step to get you going?

Do you call for help rather than trying to figure it out alone?

Do you think you are you good with computers?

Do you learn something new & catch on quickly ?

Do you follow directions from an email without further assistance?
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Trouble Shooting FAQ

TS Q1: I downloaded and installed the SpoonFeeder program but I can't seem to do anything yet and some of
    the functions are grayed out or don’t work. What is the problem?
A3-1: You must register your name and email using our website and activate your account with the activation code we
    will send you by email. You must then enter your registration name and email and other information in the program
    setup so that it may validate you and give you full access to the features of the software.
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TS Q2: There is a field I must fill in the setup asking for my SMTP mail server. What is an SMTP mail server?
A3-2: It is an address of the internet computer you use to handle your outbound electronic mail. If you do not know the
    name of your SMTP mail server you can inquire with your internet service provider, or try to extract or copy this setting from your existing and currently functioning email program. For example, if you have Outlook Express, you can usually find out what your SMTP mail server is by looking in the program menus under “Tools”, “Accounts”, “Properties”, “Servers”, “Outgoing Mail (SMTP):” You can extract this information in a similar way from other mail programs although the menus may be a bit different. Also, here is a list of some other common SMTP mail servers for common mail services. If you primarily use these mail services try the associated SMTP server setting and see if it works for you: Hotmail: mail.hotmail.com or smtp.hotmail.com or mx01.hotmail.com. The newest version of SpoonFeeder now features an integrated utility to locate a list of possible SMTP servers.
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TS Q3: I created a listing of an item I want to sell but when I go to submit it, none of the selling sites can
    be selected. What did I do wrong?
A3-3: You need to go to the "Setup" section of the program and enter your selling account information including your IDs on
    the "Web Selling Accounts" tab. (i.e. enter your eBay IDs) You may need to enter this information for all choices
    including eBay Auctions, eBay Stores, and eBay Fixed price, even if you do not sell using all these sites and formats.
    After entering this information, use either the "Force Login" or the "Force Login with Browser" and enter your ID and
    password. You now need to acree to press the "Agree and Continue>" button, and this will take you to a page that that
    lets you know that you have suceeded if all has worked correctly and you can exit the setup page. This should enable
    you to select the site you desire when submitting your item for sale on the "Web Preview and submit" tab.
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TS Q4: I had trouble creating a listing for my item or posting it to the selling site because I could not locate the
    correct or appropriate category in the SpoonFeeder category tree. How can I list my item into the appropriate or recently added or updated category?
A3-4: SpoonFeeder maintains a databases of all known categories but occasionally category numbers may be changed,
    added, or updated by the auction or on-line commerce sites and the SpoonFeeder database may be slightly out-of-date
    or missing a few category numbers. These categories will soon be added and updated in the SpoonFeeder category
    database as soon as possible and be made available to all users in a subsequent program version update. In the
    meantime, here is a temporary work-around that will allow you to proceed with listing your item using the SpoonFeeder
    software immediately. First, obtain the appropriate category numbers you would like to list your items into from the
    auction or commerce site. (eBay's site has a listing of these category numbers at
    http://listings.ebay.com/aw/plistings/list/categories.html. Then manually type these numbers into the Category 1 and/or
    Category 2 field in the SpoonFeeder software. Although a description of the manually entered category may not appear,
    you can proceed with your listing as usual. Your listing will then submit and post into the appropriate category. Also,
    please check for your updated category in the subsequent version release of SpoonFeeder. If you do not have the latest
    verision of SpoonFeeder you will not have the latest version of the catagories.
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TS Q5: I am unable to use the FTP functions of the software. For example, when I go into Setup and try to test the
    SpoonFeeder FTP, the software locks up and stops responding, and I cannot successfully upload any pictures
    to the SpoonFeeder server. What is wrong?
A3-5: Most likely you have some type of firewall set up such as Zone Alarm. You will need to reconfigure your firewall to
    allow access to the IP address of the your picture hosting server. If your firewall has the capability to block/allow only
    certain ports, you can allow access to only ports 20 & 21 (the FTP ports) of your servers IP address if you wish. You
    may also find it necessary to allow access to our registration processing server(secure.spoonfeeder.com) at
    207.148.209.19. Some Firewall products also allow you to block/allow access by application. If this is the case, you
    will need to allow SpoonFeeder.exe to access the internet in order to be able to post your listings and upload your
    pictures. If this does not work and you are using your own FTP server then ensure that your FTP string is structures
    "ftp://IP_ADDRESS/FOLDER/FILE.JPG" and not "ftp:\\IP_ADDRESS\FOLDER\FILE.JPG"
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TS Q6: When trying to save a new auction listing I just created, I get an error message that says
    "I/O ERROR 105" or "File Access Denied". How can I save my new listing?
A3-6: While we are not sure what causes some users to get these errors while others do not, we have found that using the
    "Save As" command instead of "Save" will usually eliminate this problem. We are currently working on a fix that will be
    included in the next version release of the software.
    Back to top

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TS Q7: When attempting to download a version update using the AutoUpdate Feature, it looks as if nothing is
    happening.
A3-7: We have heard reports concerning this occurence, however we have not been able to duplicate it. It appears to be
    related to Windows XP. In most cases, the download is succeeding and the status bar is simply not being updated.
    Should this occur, please try to be patient and wait for the update to finish, or download the appropriate update from
    the SpoonFeeder website.
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TS Q8: When I enter my web selling accounts and passwords in setup, and then go back to check them again, the
    number of asterisks ("stars") displayed has increased and it no longer corresponds to the length of
    my password.
A3-8: This is normal. SpoonFeeder encodes your password for security purposes and its apparent length may seem to
    increase, though it will be properly decoded when sent to the web selling site during submit. If you are having troubles
    with your initial submit, please completely remove and reenter your password until you get a successful submit, then you
    should not need to change your password again.
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TS Q9: I am getting an error message that says "Shared memory conflict $210D" (or 2104 or 2501). What is
    the problem and how can I resolve it?
A3-9:  Problem: The BDE is trying to use a location in memory that is already in use by the operating system or
      another application.
Solution:
1) Close all BDE applications.
2) Find the program BDEADMIN.EXE. This is usually in a directory somewhere under "\Program Files\Borland...".
3) Run BDEADMIN.EXE and click on the Configuration tab.
4) There should be an item in the treeview on the left side called "Configuration". If it's not expanded, expand it.
5) Next, expand the System entry below it. Under System, select INIT.
6) In the right-side window, find the entry called "SHAREDMEMLOCATION". Change this value to 5BDE.
7) Next, click on the word "Object" in the main window's menu bar, and select Apply.
8) Answer "OK" to the confirmation to "Save all edits...".r
    Other values that may also help solve this issue on NT or Windows 2000 are: 1000, 7000, and 7F00. If none of these
    values resolve the issue, you may try 2000, 3000, 4000, etc. or any values in between the specified ranges below for
    each operating system:
    Windows 95/98: SHAREDMEMLOCATION = 9000 to FFFF
    Windows NT/2000: SHAREDMEMLOCATION = 1000 to 7F00
    It has also been reported by some users that removing or disabling the driver for a sound card on Windows NT can
    resolve the issue as well, but normally just "relocating" the BDE's memory pool using the SHAREDMEMLOCATION
    setting will suffice.
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TS Q10: When I try and start up SpoonFeeder I get an error message "Network Initialization Failed Drive Not
    Ready File A:/PDOXUSRS.net Directory A:/".
A3-10: Problem: The BDE is trying to use an invalid path.
Solution:
1) Open your Control Panel and double click the applet for the BDE Administrator.
2) Under the Configuration tab, click the plus signs to open the path to Configuration -> Drivers -> Native -> Paradox.
3) Select Paradox by clicking on it.
4) On the right panel, the first entry is for NET DIR. Change the entry from A:\ to C:\ or another valid path.
5) Close the BDE Administrator, choosing to save your changes when prompted. You will also get a message stating that
    you will need to exit all BDE applications for the change to take effect.
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TS Q11: I am having difficulty with the latest download.
A3-11: Revert to the prior Version
    This can be done by looking in your SpoonFeeder folder on your computer (for example, C:\SpoonFeeder\ ). You
    should find the file "SpoonFeeder.exe". That is the current program that has the problem. You will want to use the
    backup copy that was made during the update installation called "SpoonFeeder_old_1.exe". If you find "old" files of
    a similar name but with higher numbers, start with 1 and work your way back until you find the previous version that
    works.
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TS Q12: I am getting an error message that says "Shared memory conflict $210D" (or 2104 or 2501). What is the
    problem and how can I resolve it?
A3-12: Problem: The BDE is trying to use a location in memory that is already in use by the operating system or another
    application.
Solution:
1) Close all BDE applications.
2) Find the program BDEADMIN.EXE. This is usually in a directory somewhere under "\Program Files\Borland...".
3) Run BDEADMIN.EXE and click on the Configuration tab.
4) There should be an item in the treeview on the left side called "Configuration". If it's not expanded, expand it.
5) Next, expand the System entry below it. Under System, select INIT.
6) In the right-side window, find the entry called "SHAREDMEMLOCATION". Change this value to 5BDE.
7) Next, click on the word "Object" in the main window's menu bar, and select Apply.
8) Answer "OK" to the confirmation to "Save all edits...".
Other values that may also help solve this issue on NT or Windows 2000 are: 1000, 7000, and 7F00. If none of these
    values resolve the issue, you may try 2000, 3000, 4000, etc. or any values in between the specified ranges below for
    each operating system:
    Windows 95/98: SHAREDMEMLOCATION = 9000 to FFFF
    Windows NT/2000: SHAREDMEMLOCATION = 1000 to 7F00
    It has also been reported by some users that removing or disabling the driver for a sound card on Windows NT can
    resolve the issue as well, but normally just "relocating" the BDE's memory pool using the SHAREDMEMLOCATION
    setting will suffice.
    Back to top

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TS Q13: When I try and start up SpoonFeeder I get an error message "Network Initialization Failed Drive Not
    Ready File A:/PDOXUSRS.net Directory A:/".
A3-13: Problem: The BDE is trying to use an invalid path.
Solution:
1) Open your Control Panel and double click the applet for the BDE Administrator.
2) Under the Configuration tab, click the plus signs to open the path to Configuration -> Drivers -> Native -> Paradox.
3) Select Paradox by clicking on it.
4) On the right panel, the first entry is for NET DIR. Change the entry from A:\ to C:\ or another valid path.
5) Close the BDE Administrator, choosing to save your changes when prompted. You will also get a message stating that
    you will need to exit all BDE applications for the change to take effect.
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TS Q14: I am trying to install and run SpoonFeeder on a computer running Windows 95 or an early version
    of Windows 98, and I get an error message number 2109.
A3-14: Problem: Windows 95 contains an old version of the Distributed Component Object Model (DCOM) which is not
    compatible with the Borland Database Engine used by SpoonFeeder. This causes SpoonFeeder to be unable to find
    and load certain Windows DLLs.
Solution:
Download and install the DCOM95 update from the Microsoft website. A download link and instructions are available at
    the Microsoft Website. Alternatively, advanced users can download the file directly from Microsoft using this link.
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Known Issues

As of November 20, 2006 it was reported to SpoonFeeder that there is the existence of a conflict with Microsoft
Expression Web Beta 1. Try uninstalling Microsoft Expression Web Beta 1 to resolve the conflict.
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As of November 20, 2006 it was reported to SpoonFeeder that there is an issue with Go To My Pc. There are
several setting choices to increase speed or have better graphics. The fastest setting is the one that causes
the problem.
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